Newsletter

Sign up to get the latest updates & sales

Disclaimer:

Statements have not been evaluated by the food and drug administration and are not intended to diagnose, treat, cure or prevent any disease.

HOLIDAY 2021 SHIPPING CUTOFFS

Please note carriers are currently experiencing an unprecedented volume in shipments which may cause some shipping delays. While Soma Tea will do everything we can to ensure all orders are fulfilled in a timely manner, we cannot guarantee the punctuality of shipping carriers. Please reference the outline below, for our order date recommendations. Please email Linda@somatea.com for expedited shipping details.

Last Day For Delivery By 12/24*
Shipments Within Continental US

Order By Date	Delivery Method
Friday, December 10th	Ground Shipping

 

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as teas and bath salts cannot be returned. Gift cards and gift certificates are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to us without first contacting us. 
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Sale items 
Only regular priced items may be refunded, unfortunately certain sale items cannot be refunded.
Shipping
To return your product, you should mail your product to: Soma Tea 1420 East 31st Street Cleveland Ohio 44114. We must be contacted before shipping to get our consent.
ou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
f you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.